Papaya + SevenRooms

Q: What is SevenRooms?

SevenRooms is a reservations and guest-management platform restaurants use to take bookings, run a waitlist and keep guest profiles. Papaya plugs into it so every cover SevenRooms books lands in one place — your Papaya floor plan — alongside walk-ins and dine-in, instead of in a separate book.

Q: How long does setup take?

Most teams are live in under an hour. Authorizing the connection takes a couple of minutes; the rest is mapping your tables and sections once. After that it runs on its own with no manual re-entry.

Q: Does the sync go both ways?

Yes. You can manage tables and availability in Papaya and push them out through SevenRooms, or pull existing SevenRooms bookings in. Covers, party sizes and guest notes stay matched on both sides.

Q: What happens if a guest changes or cancels?

Updates and cancellations made in SevenRooms reflect on your Papaya floor plan within seconds, freeing the table for the next party — and any change you make in Papaya pushes back to SevenRooms the same way.

Connect Papaya to SevenRooms and your covers, tables and guest profiles stay in lockstep across both platforms. Every booking, waitlist entry and walk-in that SevenRooms takes lands straight on your Papaya floor plan, so the host stand and the kitchen run one plan instead of a paper book.

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Two-way syncLive in under an hourNo double-booking

The Corner Table

ConnectedSevenRooms

● Syncing

Reservation syncUp to date

42 covers tonight · 3 sections · 2 outlets

Table statusReal time

Booked → seated → main course → paid

Next bookingin 15 min

Khun Mali · party of 4 · Table 12 · VIP

Reservation sync

Bookings flow both ways

Table mapping

One floor plan, every channel

Guest profiles

Notes, tags & history

Fewer no-shows

Reminders & deposits

Live booking

A SevenRooms booking, on your floor in seconds.

It arrives tagged by channel, matched to a table, and carrying the guest’s history — exactly like a reservation your own host took.

Their screen — SevenRooms host stand

SevenRoomsReservationsFloorplanGuests

Tonight42 covers · 3 sections

19:00

Party of 2T4 · Seated

19:30

Khun Mali VIPParty of 4 · T12

ConfirmedArrived

Nut allergyWindow seatDeposit paid

20:00

Party of 6T14 · Confirmed

Host tapped Arrived · 19:31

Khun MaliSeated

Party of 4 · T12 · 19:32

VIP · 3 visits · always books the window

ReservationSR-4821

NoteNut allergy · window seat

Deposit$14

Papaya reads this record — SevenRooms stays the source

Khun MaliSeated2nd Course

Table spend$71

Updated 5s ago, straight from the POS

Course2nd Course

Covers4

Spend and pacing pushed by Papaya

FloorplanReseating

T4T8T12T14T16T20

TableT12 → T14

Covers4 → 6

Host reseats — the open check follows

Khun MaliCheck DroppedPaid

Guest profile updated

Nut allergy · VIP

Visits4

This visit$71

Lifetime$261

Written back the moment Papaya closes the bill

Your screen — Papaya POS

The Corner Table

FloorNew order

T4T8T12T14T16T20

Table 12SevenRooms

Khun Mali · Party of 4 · 19:30

Table held · deposit recorded as pre-paid

ReservationSevenRooms

GuestKhun Mali

mali@example.com

+66 92 280 1111

Nut allergy · window seat

Pre-paid deposit$14

Applied to the bill — the guest pays the balance

On the order, read-only for staff

Table 12Ticket fired

2×Margherita Pizza$22

1×Spaghetti Carbonara$12

4×Negroni$37

Running total$71

Every total change pushes back to SevenRooms

Check movedTable changed

T12T14

Check3 items · intact

Covers6

Kitchen Pacing follows T14

Moved from SevenRooms — no re-entry on the floor

PaymentCompleted

Total$71

Deposit applied− $14

Balance due$57

Paid in fullVisa •••• 4242

Order completed · webhook sent to SevenRooms

Booking closed on both sides

How it works

Three steps from disconnected to in sync.

No middleware to host, no CSV exports. Authorize once and Papaya does the matching, then keeps both sides current on its own.

Connect your SevenRooms account

Open Integrations in Papaya, choose SevenRooms, and authorize. The handshake runs over SevenRooms's official API — nothing to install, no credentials to copy around.

Map tables & outlets

Match each Papaya outlet and floor section to its SevenRooms layout and confirm the mapping. Tables, party sizes and time slots line up — review once, then let it run.

Bookings sync in real time

Reservations, waitlist entries and cancellations flow into Papaya the moment they happen, seat to the right table, and push status back to SevenRooms as the night moves.

What you get

One source of truth for every channel.

Update a table or a time slot once in Papaya and it lands everywhere SevenRooms reaches. Close a section and it stops taking covers across every channel in seconds — so the host never seats a table that isn't ready.

Reservation sync — bookings, waitlist and party sizes stay matched across both platforms.
Table & floor management — map every section once; covers route to the right room automatically.
Guest profiles — allergies, tags, spend and visit history travel with every SevenRooms booking.
Fewer no-shows — automated reminders, deposits and an accurate cover count for the kitchen.

360°

guest profile on every booking — notes, tags and history

<5s

from booking made to seated on your floor plan

double entry between the book and the floor

2-way

sync — bookings push and pull, not a one-off import

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SevenRooms questions

Good to know.

Everything teams ask before they wire up SevenRooms with Papaya.

SevenRooms is a reservations and guest-management platform restaurants use to take bookings, run a waitlist and keep guest profiles. Papaya plugs into it so every cover SevenRooms books lands in one place — your Papaya floor plan — alongside walk-ins and dine-in, instead of in a separate book.

Most teams are live in under an hour. Authorizing the connection takes a couple of minutes; the rest is mapping your tables and sections once. After that it runs on its own with no manual re-entry.

The SevenRooms connection is available on Papaya's Growth and Scale plans. See pricing for the full breakdown, or talk to sales about multi-outlet rollouts.

Yes. You can manage tables and availability in Papaya and push them out through SevenRooms, or pull existing SevenRooms bookings in. Covers, party sizes and guest notes stay matched on both sides.

Updates and cancellations made in SevenRooms reflect on your Papaya floor plan within seconds, freeing the table for the next party — and any change you make in Papaya pushes back to SevenRooms the same way.

Get every cover on one floor plan.

Wire Papaya to SevenRooms and stop running the night off a paper book. Start free, then connect your booking channels in minutes.

Start free →

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