All-in-one restaurant POS system, reimagined with AI
Operating a restaurant is hard. Papaya makes it easier. AI gives you the winning edge to run your restaurant more efficiently, boost revenue, and deliver a better customer experience.
Trusted by leading operators
Papaya is the preferred choice for leading operators in the F&B industry. Our customers range from small independent outlets to large chains.
Flexible, powerful customer mobile ordering & payment
Papaya is completely web-based, meaning there's no app for your customer to download. Thoughtfully designed for food and beverage outlets, providing a frictionless experience for your customers and team.
Pizza
Arugula & Burratta
490
Arugula, burratta, cherry tomatoes, red onion, balsamic glaze
Salami & Mozzarella
430
Salami Milano, mozzarella, cherry tomatoes, red onion, oregano, olive oil, basil
Florentine
320
Egg, black olives, spinach, mozzarella, ricotta, parmesan, garlic, olive oil
Pasta
Spaghetti alla Carbonara
360
Spaghetti, pancetta, egg, parmesan, black pepper
Linguine alle Vongole
480
Linguine, clams, garlic, parsley, white wine, olive oil, black pepper, parmesan, lemon
Dynamic menus
Easy-to-update digital menu allows restaurants and bars to quickly reflect new items, specials, prices or out-of-stock items. Customers see a menu personalized to their preferences and order history.
QR table ordering & payment
Customers order when they want and pay how they prefer, no waiting for staff.
Easy bill splitting
Customers can split the bill however they want: equally, by item, or a custom amount.
Scan to order
and pay
Real-time order management & insights
Our powerful backend tool allows you to make better decisions to grow your business. See real-time order data, manage your menu digitally, and get a better understanding of your customers.
Live orders
Stay on top of operations with real-time table and payment status
Be a step ahead of your customers and free up your team's time to provide more meaningful and personal interactions.
Digital menus
Showcase just how fab your food and drinks are with visual menus
Boost sales with exciting, visual menus that enable personalized up-selling and dynamic pricing.
Know your customers
Get a better understanding of who your customers are and what they like
Understand your customers' preferences and order history across the Papaya ecosystem to provide a more personalized experience.
Stay on top of operations with real-time table and payment status
Be a step ahead of your customers and free up your team's time to provide more meaningful and personal interactions.
Showcase just how fab your food and drinks are with visual menus
Boost sales with exciting, visual menus that enable personalized up-selling and dynamic pricing.
Get a better understanding of who your customers are and what they like
Understand your customers' preferences and order history across the Papaya ecosystem to provide a more personalized experience.
AI powered GM Copilot
Your very own General Manager Copilot, handling the hard decisions, boosting performance, and transforming your restaurant with insights, automation, and personalised marketing.
Data-driven menu optimization
Use order penetration and repeat-order rates to understand behavior and optimize your menu.
Loyal customer alerts
Know when a loyal customer is dining and discover which of their favorite items to offer them.
AI summaries
Weekly emails with performance highlights, key drivers, trends, and actionable insights.
Industry comparison
Discover how the rest of the industry is performing and see how your business measures up.
Seamless partner integrations & payments
Orders can be sent directly to 150+ POS systems, meaning less work and fewer mistakes. Allow customers to pay with their preferred method, including card, PromptPay, bank transfer, e-wallet and more.
Boost off-peak business with customizable rewards
Rewards earned on every order
Customers earn rewards with every transaction at a restaurant or bar using Papaya. Rewards can be shared with friends and family to spread the joy of dining with Papaya!
Redeemed during off-peak hours
Rewards are redeemable as discounts at any restaurant or bar in the Papaya ecosystem according to the rules set by the outlet. Customers can always see rewards offered by each outlet.
Reward rules controlled by F&B owners
Restaurants and bars set their own off-peak hours and decide their own rules for redeeming rewards such as minimum spend and maximum discount. This allows owners to only offer discounts to incentivise business up to the level they are comfortable.
Forward-thinking partners
Here's what our customers have to say about their experience and performance since working with us.
Integrating Papaya at Fatboy Izakaya has been a smart move. It streamlines ordering, enhances customer satisfaction, and fits seamlessly into our lively atmosphere. We've noticed an increase in regulars and a boost in overall business efficiency. Papaya has become an essential part of our ops, contributing significantly to our dining experience.
Jazz KrairikshOwner at Fatboy Izakaya
During our busiest hours at BARTELS, queues at the counter can be inconvenient for both customers and our team. Papaya's self-ordering solution not only alleviates congestion at the cashier but also simplifies second orders for seated customers. The Papaya team has consistently demonstrated exceptional attentiveness and efficiency in addressing issues, ensuring the platform aligns seamlessly with our customers' needs and supports our business.
Nicolai BartelsFounder at BARTELS
Implementing Papaya at Kim Jeong Grill has been a game-changer. The ease of ordering and payment has not only improved our customer service but also increased our efficiency and revenue. The digital menu and reward system are standout features, boosting business during off-peak hours. Thanks to Papaya, we're offering a better experience and seeing tangible growth.
Bye WongchindawestOwner at Pocket Rocket Group
No upfront costs
We know how hard it is to own and operate restaurants and bars. We want to support the F&B industry, so we continue to offer essential features at no upfront cost.
Starter
฿1,490/ month
A full-suite POS with mobile ordering and payments, designed for restaurants seeking the simplest way to manage their business. Compatible with any device you already own.
- Unlimited tables
- Unlimited orders & payments
- Unlimited devices
- All payment methods
- Basic analytics package
- Paid customer ads
- Rewards to boost off-peak
- Live customer support (TH & EN)
- Free set-up & training (includes 1 printer)
Pro AI
Contact sales for pricing
For professional operators aiming to gain a competitive edge by optimizing every aspect of their business.
- Everything in Starter, plus:
- Smart upselling within the basket
- Loyal customer alerts & data
- Menu optimization and recommendations
- Detailed performance analysis
- Industry comparisons
- Reviews and Google redirects
- Meta/Facebook Pixel integration
- GM Copilot weekly debriefs
Frequently asked questions
Here are some of the most frequently asked questions about Papaya. If you have any other questions, please feel free to contact us.
What is Papaya?
Papaya is a web-based ordering and payment platform that allows customers to order and pay for their food and drinks from their table. It's a simple, easy-to-use solution that helps restaurants and bars increase their table turnover and basket size, while providing a better experience for their customers.
What type of restaurants and bars can use Papaya?
Papaya works in any F&B establishment, and is most popular in sit-down environments where a lot of back-and-forth with the staff can be saved. It works especially well during peak hours when it eases the staff workload and allows tables to turn faster.
Who do I contact if there are any issues?
Please send us an email at hello@papaya.co.th and our 24/7 customer service team will be in touch.
Who does the food photography?
We are currently finalising our photography partners and will update this as soon as that is done.
What POS systems do you support?
Papaya is integrated with 150+ POS systems. Click here to see the full list. If you do not see your POS listed here, let us know and we will get those integrations done.
What if a customer wants to order offline?
No problem! We encourage restaurants and bars to inform their customers that they can always talk to the waitstaff, and that Papaya is for their convenience only if they want to use it. The web-app also includes a 'call' button so customers can call the waitstaff at any time if they have questions.
Do I have to use a digital menu?
A digital menu is required for customers who would like to order using Papaya. However, you can also offer customers a physical menu for offline ordering with waitstaff.
How long does it take to implement?
Papaya usually takes 2-3 days to process and approve new F&B partners, and once approved, setup only takes a few hours.
Do I have to allow reedemable Papaya credits at my restaurants?
No! Through the merchant portal, restaurants/bars choose if, when and how much they want to allow customers to redeem credits to boost their own business. We find it most effective to enable credit use during off-peak hours to fill empty tables but the decision is yours.
Get started today
Your business is always evolving, the tools you use should be the same. Create an account today and let Papaya empower your growth and operational efficiency.