The quickest way to order and pay in restaurants and bars
Diners enjoy a seamless ordering and payment experience with personalized offerings. Restaurants and bars turn tables faster, experience increased basket sizes and get a much better understanding of their customer base.
Pizza
Arugula & Burratta
490
Arugula, burratta, cherry tomatoes, red onion, balsamic glaze
Salami & Mozzarella
430
Salami Milano, mozzarella, cherry tomatoes, red onion, oregano, olive oil, basil
Florentine
320
Egg, black olives, spinach, mozzarella, ricotta, parmesan, garlic, olive oil
Pasta
Spaghetti alla Carbonara
360
Spaghetti, pancetta, egg, parmesan, black pepper
Flexible, powerful customer mobile ordering
Papaya is completely web-based, meaning there's no app for your customer to download. Thoughtfully designed for food and beverage outlets, providing a frictionless experience for your customers and team.
QR table ordering & payment
Customers order when they want and pay how they prefer, no waiting for staff.
Pizza
Arugula & Burratta
490
Arugula, burratta, cherry tomatoes, red onion, balsamic glaze
Salami & Mozzarella
430
Salami Milano, mozzarella, cherry tomatoes, red onion, oregano, olive oil, basil
Florentine
320
Egg, black olives, spinach, mozzarella, ricotta, parmesan, garlic, olive oil
Pasta
Spaghetti alla Carbonara
360
Spaghetti, pancetta, egg, parmesan, black pepper
Linguine alle Vongole
480
Linguine, clams, garlic, parsley, white wine, olive oil, black pepper, parmesan, lemon
Dynamic menus
Easy-to-update digital menu allows restaurants and bars to quickly reflect new items, specials, prices or out-of-stock items. Customers see a menu personalized to their preferences and order history.
Easy bill splitting
Customers can split the bill however they want: equally, by item, or a custom amount.
Seamless POS integration & payments
Orders can be sent directly to 150+ POS systems, meaning less work and fewer mistakes. Allow customers to pay with their preferred method, including card, PromptPay, bank transfer, e-wallet and more.
Boost off-peak business with customizable rewards
Rewards earned on every order
Customers earn rewards with every transaction at a restaurant or bar using Papaya. Rewards can be shared with friends and family to spread the joy of dining with Papaya!
Redeemed during off-peak hours
Rewards are redeemable as discounts at any restaurant or bar in the Papaya ecosystem according to the rules set by the outlet. Customers can always see rewards offered by each outlet.
Reward rules controlled by F&B owners
Restaurants and bars set their own off-peak hours and decide their own rules for redeeming rewards such as minimum spend and maximum discount. This allows owners to only offer discounts to incentivise business up to the level they are comfortable.
Real-time order management & insights
Our powerful backend tool allows you to make better decisions to grow your business. See real-time order data, manage your menu digitally, and get a better understanding of your customers.
Live orders
Stay on top of operations with real-time table and payment status
Be a step ahead of your customers and free up your team's time to provide more meaningful and personal interactions.
Digital menus
Showcase just how fab your food and drinks are with visual menus
Boost sales with exciting, visual menus that enable personalized up-selling and dynamic pricing.
Know your customers
Get a better understanding of who your customers are and what they like
Understand your customers' preferences and order history across the Papaya ecosystem to provide a more personalized experience.
Stay on top of operations with real-time table and payment status
Be a step ahead of your customers and free up your team's time to provide more meaningful and personal interactions.
Showcase just how fab your food and drinks are with visual menus
Boost sales with exciting, visual menus that enable personalized up-selling and dynamic pricing.
Get a better understanding of who your customers are and what they like
Understand your customers' preferences and order history across the Papaya ecosystem to provide a more personalized experience.
Forward-thinking partners
Here's what our customers have to say about their experience and performance since working with us.
Integrating Papaya at Fatboy Izakaya has been a smart move. It streamlines ordering, enhances customer satisfaction, and fits seamlessly into our lively atmosphere. We've noticed an increase in regulars and a boost in overall business efficiency. Papaya has become an essential part of our ops, contributing significantly to our dining experience.
Jazz KrairikshOwner at Fatboy Izakaya
During our busiest hours at BARTELS, queues at the counter can be inconvenient for both customers and our team. Papaya's self-ordering solution not only alleviates congestion at the cashier but also simplifies second orders for seated customers. The Papaya team has consistently demonstrated exceptional attentiveness and efficiency in addressing issues, ensuring the platform aligns seamlessly with our customers' needs and supports our business.
Nicolai BartelsFounder at BARTELS
Implementing Papaya at Kim Jeong Grill has been a game-changer. The ease of ordering and payment has not only improved our customer service but also increased our efficiency and revenue. The digital menu and reward system are standout features, boosting business during off-peak hours. Thanks to Papaya, we're offering a better experience and seeing tangible growth.
Bye WongchindawestOwner at Pocket Rocket Group
No upfront costs, no monthly fees
We know how hard it is to own and operate restaurants and bars. We want to support the F&B industry so the basic version of our product will always be free.
Free
For restaurants and bars that want to offer their customers a convenient way to order and pay, while also increasing their table turnover and basket size.
- Unlimited tables
- Unlimited orders & payments
- Dynamic digital menu
- Rewards to boost off-peak demand
- Basic analytics
- Limited customer outreach & ads
Premium
Perfect for professional F&B operators looking to offer a personalized dining experience, build digital customer relationships, and drive growth through data-driven insights.
- Everything in free, plus:
- Unlimited outlets
- Advanced analytics & customer insights
- Performance benchmarking
- Data-driven menu improvement recommendations
- Hyper-personalized ads and customer outreach
Frequently asked questions
Here are some of the most frequently asked questions about Papaya. If you have any other questions, please feel free to contact us.
What is Papaya?
Papaya is a web-based ordering and payment platform that allows customers to order and pay for their food and drinks from their table. It's a simple, easy-to-use solution that helps restaurants and bars increase their table turnover and basket size, while providing a better experience for their customers.
What type of restaurants and bars can use Papaya?
Papaya works in any F&B establishment, and is most popular in sit-down environments where a lot of back-and-forth with the staff can be saved. It works especially well during peak hours when it eases the staff workload and allows tables to turn faster.
Who do I contact if there are any issues?
Please send us an email at hello@papaya.co.th and our 24/7 customer service team will be in touch.
Who does the food photography?
We are currently finalising our photography partners and will update this as soon as that is done.
What POS systems do you support?
Papaya is integrated with 150+ POS systems. Click here to see the full list. If you do not see your POS listed here, let us know and we will get those integrations done.
What if a customer wants to order offline?
No problem! We encourage restaurants and bars to inform their customers that they can always talk to the waitstaff, and that Papaya is for their convenience only if they want to use it. The web-app also includes a 'call' button so customers can call the waitstaff at any time if they have questions.
Do I have to use a digital menu?
A digital menu is required for customers who would like to order using Papaya. However, you can also offer customers a physical menu for offline ordering with waitstaff.
How long does it take to implement?
Papaya usually takes 2-3 days to process and approve new F&B partners, and once approved, setup only takes a few hours.
Do I have to allow reedemable Papaya credits at my restaurants?
No! Through the merchant portal, restaurants/bars choose if, when and how much they want to allow customers to redeem credits to boost their own business. We find it most effective to enable credit use during off-peak hours to fill empty tables but the decision is yours.
Get started today
Your business is always evolving, the tools you use should be the same. Create an account today and let Papaya empower your growth and operational efficiency.