Restaurant, pool, bar and IRD on one POS
Posts straight to the Cloudbeds folio
Guests order without finding a server
Every outlet rolled up by property
Three things that break between outlet and folio — fixed.
A guest charge that never reaches the front desk is revenue you write off at checkout. Papaya closes the gaps between your outlets, your PMS and the night audit so nothing falls through.
Room charges that never post
Staff scribble a room number on a docket, the front desk re-keys it hours later, and a guest disputes it at checkout. The charge gets waived and the outlet eats the loss.
Staff confirm the room and guest name against Cloudbeds before charging, and the posting lands on the folio in real time.
A different till in every outlet
The restaurant, the pool bar and room service each run their own system. Menus drift apart, voids hide in three places, and no one number reflects the property.
Every outlet runs the same POS and menu engine, so prices, taxes and reporting stay consistent end to end.
A reconciliation that runs past midnight
The night audit means exporting from each outlet, matching it against PMS by hand, and hunting the charges that don’t tie out before the books close.
Outlet sales and folio postings reconcile against Cloudbeds automatically, so the audit is a review, not a rebuild.
The parts of Papaya a property actually leans on.
Every outlet on one menu engine.
Run the restaurant, the pool bar, the rooftop and room service from one POS, each with its own menu, hours and printer routing. Staff move between outlets without relearning a thing.
- Per-outlet menus, pricing and tax under one property
- Route food to the kitchen, drinks to the bar, IRD to its own ticket
- Staff and reporting roll up to property level
Charge to the room, or settle on the spot.
Post a charge straight to the Cloudbeds folio after confirming the room and guest, or take card and PromptPay for walk-ins and day guests. Multi-currency pricing shows international guests a total they recognise.
- Room charge posts to the Cloudbeds folio in real time
- Room and guest name verified before anything is charged
- Card, PromptPay and multi-currency display for foreign guests
In-room and poolside ordering by QR.
A QR by the sunbed or in the room opens the right outlet’s menu, and the guest charges it to their room without flagging anyone down. The order prints to the correct outlet automatically.
- Location-aware QR opens the menu for that outlet
- Guests charge to the room from their own phone
- Orders route to the right kitchen or bar by location
What changes once the outlets talk to the PMS.
of room charges posted to the folio before checkout
of the manual re-keying between outlets and front desk
poolside and in-room spend once QR ordering is live
shaved off the nightly audit across all outlets
Aggregate figures from Papaya hotel and resort properties; results vary by venue.
Good to know
The things every F&B and front-office team asks before switching the outlets over.