Papaya Copilot

Your data, turned into decisions.

Most restaurants are sitting on every number they need and reading none of them. Copilot is the GM that reads them for you — and every Monday tells you what changed, what it earned, and the three things worth doing about it.

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Reads your existing dataNothing to set upPlain language, no dashboards
CopilotWeekly debrief
Mon, 9:00

Revenue was $13,900 last week, up 11% — driven by Friday's bar covers and a stronger average basket. Three things to look at:

1

Truffle Mac & Cheese sells well but margin slipped to 41% — prawns are up 12% from Harbour Provisions.

2

Tue–Wed lunch is soft. A 15% 2–5pm credit lifted covers 18% the last time you ran it.

3

14 regulars haven't visited in 30+ days. Send the win-back offer?

Send win-backSee full report
Monday debrief

A short email, every week

Menu engineering

Stars vs. quiet losers

Regular alerts

Know who just walked in

Benchmarks

vs. venues like yours

The Monday debrief

A read on your week, before the first coffee.

No dashboard to dig through. Copilot watches the same numbers your POS, payments and stock already capture, then writes you a short email — what drove revenue, what's trending, and the three things genuinely worth your attention. In plain language, the way a sharp GM would say it.

  • Revenue, decoded. Not just the number — what moved it, and which day, shift or channel did the work.
  • Three things, not thirty. Ranked by what they're worth, with a clear next step — and a button to act on it.
  • Ask it anything. Reply to the email — "why was Saturday down?" — and get an answer grounded in your data.
Switch on Copilot
mail.google.com · Copilot · Weekly debrief
CopilotWeek of 2–8 Jun
Sent 9:02
$14k
Revenue · +11%
1,842
Covers · +6%
$8
Avg basket · +4%
1

Friday bar drove the lift — covers up 22% after the late-night menu went live.

2

Margin watch: Truffle Mac & Cheese down to 41% — prawn cost up 12%.

3

Tue–Wed lunch soft again. Suggested: 15% 2–5pm credit.

Menu engineering

The dishes that make you money — and the ones that quietly don't.

Copilot crosses every sale with its recipe cost, so you see what each plate actually earns. Some dishes are stars: popular and profitable. Others sell all night and lose on every cover. It tells you which is which — and what to reprice, re-cost or rework.

Stars

High margin, high volume — protect and promote.

Quiet losers

Sell well, earn nothing — reprice or re-cost.

Hidden gems

Great margin, low orders — push them harder.

Dead weight

Low both ways — candidates to cut.

How food costing works
The Corner Table
This month · by margin68 dishes
★ StarWagyu Don
72%
412 sold · $3,770 contribution
GemYuzu Cheesecake
68%
96 sold · push it — only 7% of covers
Quiet loserTruffle Mac & Cheese
41%
Was 53% · prawn cost up 12% — reprice +$1?
On the floor now2 regulars in
Khun Nok · Table 6

28th visit · usually Pad Thai + Thai tea, no chilli

VIP
Marco · Bar 2

$69 avg · always a negroni to start

Birthday

Marco's birthday is today. Comp the dessert — he's brought 3 tables this quarter.

Regulars, flagged in real time

Treat your best guests like you remember them. Because now you do.

The moment a loyal guest is seated, Copilot tells the floor who they are, what they always order, and how much they're worth. No CRM to check, no memory required — just the quiet recognition that turns a regular into a regular for life.

  • Live arrival alerts. A VIP sits down, the floor knows — table, history and the usual.
  • Win-back, before they're gone. Spots a regular who's slipped 30+ days and nudges you to reach out.
  • Built on Loyalty. Acts on the store credit and rules you already run in Papaya Loyalty.
Benchmarks new

Are good numbers actually good? Now you can tell.

A 28% food cost means nothing on its own. Copilot anonymously compares you with similar venues nearby — same cuisine, same size, same city — so you know whether your basket, your labour and your margins are ahead of the pack or quietly leaking.

  • Like-for-like peers. Matched on cuisine, format, price band and neighbourhood — never named.
  • Where you lead, where you lag. Basket size, food cost, labour, turn time — at a glance.
  • Fully anonymised. You see the benchmark; nobody sees your books. Aggregated, opt-in, private.
The Corner Table
You vs. Thai dining · Sukhumvit31 peers
Average basketTop 20%
You $8Peer median $6
Food costOn par
You 28.4%Peer median 28.0%
Table turn timeBelow median
You 74 minPeer median 61 min
AI fraud detection new

Most loss hides in the ordinary. Copilot catches what doesn't add up.

A comp here, a voided item there, a bill reopened after the guest has left — most loss looks like normal trade. Copilot reads the full event log behind every order, recognises the sequences that don't occur in honest billing, and grades each one by risk — so a quiet pattern surfaces before it becomes a habit.

  • Graded by risk. Each flag is scored high, worth-a-check or clear — so you spend your time on the one that matters, not the hundred that don't.
  • The whole sequence, not just the total. It follows every void, comp, item move and reopen in order, and shows you exactly why a bill was flagged.
  • You're told, not buried. A short alert lands the moment something high-risk appears — the order, the pattern it matches, and the one question to ask. The clean shifts stay quiet.
How the POS records every action
The Corner Table
This weekend · all outlets142 orders
1
High risk
3
Worth a check
138
Clear
HighOrder #248 · cash
$120

Bill reopened after payment, cash removed, then the items re-rung on a fresh tab — a known skim signature.

CheckOrder #311 · cash
$51

An item was voided seconds before a large cash bill printed — cheap to confirm it was actually served.

Clear138 orders
no action

Single payment, no comps, no reopens — nothing irregular.

Selling, smarter

It learns what sells together — then helps you sell more of it.

Copilot watches which items pair, which guests come back, and what brings them in — then turns that into upsells on the menu and offers that actually land.

Pairings that pay

"8 in 10 who order the green curry add a Thai tea." Copilot surfaces the pairing and Papaya Order offers it — at the moment guests are deciding.

Repeat-order signals

Who's on their way to becoming a regular, who's drifting, and what to send to keep the rhythm going — by guest, not just by guesswork.

Offers that fill seats

It finds your soft shifts and proposes the credit or promo — then hands it to Loyalty to run, so off-peak tables quietly fill themselves.

Built on your whole platform

It already knows everything, because it reads everything.

Copilot isn't a separate tool you have to feed. It reads the POS sales, the payment ledger and the stock counts you're already capturing in Papaya — so the day you switch it on, it's working with the full picture. Nothing to import, nothing to wire up.

  • One source of truth. POS, payments and stock in a single model — sales, margin and cash always reconcile.
  • Better the more you run. Every shift, recipe and receipt makes the read sharper — no setup on your side.
  • Open API & MCP access. Builders can query the same insights and pipe them into their own tools and agents. new
See the platform & API
Copilotreads, in real time
POS
Every ticket
Payments
Every settlement
Stock
Recipe cost
Loyalty
Every guest
Open API & MCP new

Pipe the same insights into your own agents and dashboards.

What Copilot watches

A GM's instincts, applied to every number you log.

Revenue & trends

  • Sales by day, shift & channel
  • Average basket & covers
  • Week-on-week movement & anomalies
  • Soft-shift detection

Margin & menu

  • Dish-level contribution & margin
  • Stars, gems & quiet losers
  • Supplier price-rise alerts
  • Reprice & re-cost suggestions

Guests & growth

  • Regular arrival & win-back alerts
  • Item pairings & upsell ideas
  • Neighbourhood benchmarks
  • Ask-anything, grounded in your data
Copilot questions

Fair things to ask.

It's your data — you should know exactly what it does with it.

Only what you already capture in Papaya — your POS sales, the payment ledger, recipe and stock data, and guest history from Loyalty. It doesn't need anything new from you, and it never sees another venue's books.
Every number it cites traces back to a real ticket, settlement or count — you can open any finding and see the underlying data. It flags trends and suggestions, but you always make the call; nothing changes your menu or prices automatically.
It doesn't accuse — it ranks. Reopening a bill or voiding an item often has a perfectly innocent reason, so Copilot scores each flag by how closely the full sequence matches a known loss pattern. "High" means the recorded steps rarely occur in honest billing and deserve a look; "worth a check" means a sensitive action happened that's cheap to confirm. You always make the call.
No. If you're running on Papaya, switch Copilot on and the first debrief lands the following Monday. It works from day one and gets sharper the more shifts, recipes and receipts it has to read.
Your data is yours. Benchmarks are opt-in and fully anonymised: you're compared against an aggregate of similar venues, and your individual numbers are never shared, named or sold. Turn benchmarks off any time and Copilot still works.
Yes. An open API and MCP access let builders query the same insights and pipe them into their own dashboards and agents. See integrations for details.

Stop reading reports. Start getting told.

Switch on Copilot and the first debrief lands next Monday — built on the data you're already capturing.

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