Integrations/Cloudbeds

Papaya + Cloudbeds

Connect Papaya to Cloudbeds and the restaurant talks to the front desk. A guest can charge dinner to their room, staff can look up who's in-house, and every F&B charge posts to the Cloudbeds folio in real time — so the bill is right at checkout without anyone walking a chit to reception.

Start free →
Two-way syncLive in under an hourOne guest, one bill
The Corner Table
ConnectedCloudbeds
● Syncing
Folio postingUp to date

F&B → Cloudbeds · itemised, real time

Charge statusReal time

Ordered → billed → posted → on folio

Last charge10s ago

Room 214 · ฿1,240 · posted to Cloudbeds

Room charge

Post F&B to the folio

Guest lookup

Find in-house guests

Live posting

Charges hit at checkout

No lost chits

Nothing walked to reception

Live room charge

A dinner, on the Cloudbeds folio in seconds.

It posts itemised to the guest's room the moment the bill closes — exactly like a charge the front desk keyed — so checkout is right the first time.

Their screen — Cloudbeds front desk
CloudbedsFront deskReservationFolio
Arrivals34 rooms in-house
212
Mr Chen2 nights · In-house
214
Khun Mali3 nights · Booking.com
ConfirmedChecked in
Deluxe river viewRoom charge: on
305
Ms Dubois1 night · Arriving 15:00
Cloudbeds pushed the check-in — the room is chargeable in Papaya from that second
Folio · Room 214Point of sale
2×Margherita Pizza$22
1×Spaghetti Carbonara$12
Service charge$3
VAT$3
Posted to folio$40
The Terrace · receipt A-1042 — itemised on the folio, not a lump sum
Folio · Room 2142 outlets
Day 1
The TerraceDinner · 4 lines
$40
Day 2
Pool Bar4× Negroni
$37
Room · 3 nights$276
Food & beverage$77
Two outlets, one folio — nothing batched, nothing walked to reception
ReservationRoom moved
214312
GuestKhun Mali
Reservation ID2247183
FolioOne folio · unchanged
Moved at the front desk — the folio follows the guest, not the room
Folio · Room 312In-houseChecked out
Room · 3 nights$276
Food & beverage · 2 outlets$77
Balance$353
Settled at checkoutVisa •••• 4242

One bill — every F&B line was already on it

Checked out — and Papaya drops the room from its list
Your screen — Papaya POS
The Terrace
Room chargeIn-house
Filter reservationsRoom 214Khun MaliSub-reservation 2247183-1Room 212Mr ChenSub-reservation 2247160-1
Read straight from Cloudbeds — no in-house list kept by hand
Table 6Check closed
2×Margherita Pizza$22
1×Spaghetti Carbonara$12
Service charge$3
VAT$3
Total$40
Charged to Room 214Cloudbeds

No card, no cash — it went to the folio, line by line

One tap on the room · posted the moment the check closed
New checkDay 2
4×Negroni$37
Room 214Khun MaliSub-reservation 2247183-1
To the room$37
Different outlet, same room — the guest never reaches for a card
Room chargeRoom updated
214312
GuestKhun Mali
Charges posted2 · unchanged
Next charge214 → 312
Nobody re-keys a room number — the old one is already gone
PaymentsRoom charge
The Terrace$40
Pool Bar$37
Taken at the POS$0
On the folioCloudbeds

Reception settled it at checkout — the till never touched it

Room 312 leaves the in-house list — it can't be charged again
How it works

Three steps from disconnected to in sync.

No middleware to host, no CSV exports. Authorize once and Papaya does the matching, then keeps both sides current on its own.

01

Connect Cloudbeds

Open Integrations in Papaya, choose Cloudbeds, and authorize. The handshake runs over Cloudbeds's official API — the POS and the front desk share one guest list, nothing installed at either.

02

Match outlets & guests

Map each F&B outlet to Cloudbeds and Papaya can look up in-house guests by name or room. Staff attach a cover to a guest in a tap.

03

Charge to the room

Send the bill to the room and it posts to the Cloudbeds folio in real time, itemised — so it's already on the guest's account when they check out.

What you get

One source of truth for every channel.

A guest orders at the restaurant, the bar or the pool and charges it to their room — and it posts to the Cloudbeds folio the moment the bill closes. Reception sees an itemised, reconciled charge at checkout instead of a stack of paper chits.

  • Room charge — F&B posts to the Cloudbeds folio in real time, itemised and reconciled.
  • Guest lookup — find in-house guests by name or room and attach a cover in a tap.
  • One bill at checkout — restaurant, bar and room service roll into the folio — no chits to chase.
  • Fewer disputes — every charge is itemised on the folio, so checkout questions answer themselves.
real-time

F&B charges posted to the Cloudbeds folio, not batched

0

paper chits walked to the front desk

1

guest record across the restaurant and the room

itemised

every room charge, line by line at checkout

Cloudbeds questions

Good to know.

Everything teams ask before they wire up Cloudbeds with Papaya.

Cloudbeds is a hotel property-management system that runs the front desk and guest folios. Papaya connects to it so restaurant and bar charges post to the Cloudbeds folio and staff can look up in-house guests — one guest record across the room and the table.
Most properties are live in under an hour. You authorize Cloudbeds and map your F&B outlets once; after that room charges post on their own.
The Cloudbeds connection is available on Papaya's Growth and Scale plans. See pricing for the full breakdown, or talk to sales about multi-outlet rollouts.
Yes. The moment a bill is charged to a room it posts, itemised, to the Cloudbeds folio — so the guest's account is right at checkout, with no chits to reconcile.
They can. Papaya reads the in-house guest list from Cloudbeds, so staff attach a cover to a guest by name or room number in a tap.

Charge dinner to the room.

Connect Papaya and Cloudbeds and stop walking chits to reception. Start free, then map your F&B outlets in minutes.

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