Papaya + EatOS

Q: What is EatOS?

EatOS is a reservations and guest-management platform restaurants use to take bookings, run a waitlist and keep guest profiles. Papaya plugs into it so every cover EatOS books lands in one place — your Papaya floor plan — alongside walk-ins and dine-in, instead of in a separate book.

Q: How long does setup take?

Most teams are live in under an hour. Authorizing the connection takes a couple of minutes; the rest is mapping your tables and sections once. After that it runs on its own with no manual re-entry.

Q: Does the sync go both ways?

Yes. You can manage tables and availability in Papaya and push them out through EatOS, or pull existing EatOS bookings in. Covers, party sizes and guest notes stay matched on both sides.

Q: What happens if a guest changes or cancels?

Updates and cancellations made in EatOS reflect on your Papaya floor plan within seconds, freeing the table for the next party — and any change you make in Papaya pushes back to EatOS the same way.

Connect Papaya to EatOS and your covers, tables and guest profiles stay in lockstep across both platforms. Every booking, waitlist entry and walk-in that EatOS takes lands straight on your Papaya floor plan, so the host stand and the kitchen run one plan instead of a paper book.

Start free →

Two-way syncLive in under an hourNo double-booking

The Corner Table

ConnectedEatOS

● Syncing

Reservation syncUp to date

42 covers tonight · 3 sections · 2 outlets

Table statusReal time

Booked → seated → main course → paid

Next bookingin 15 min

Khun Mali · party of 4 · Table 12 · VIP

Reservation sync

Bookings flow both ways

Table mapping

One floor plan, every channel

Guest profiles

Notes, tags & history

Fewer no-shows

Reminders & deposits

How it works

Three steps from disconnected to in sync.

No middleware to host, no CSV exports. Authorize once and Papaya does the matching, then keeps both sides current on its own.

Connect your EatOS account

Open Integrations in Papaya, choose EatOS, and authorize. The handshake runs over EatOS's official API — nothing to install, no credentials to copy around.

Map tables & outlets

Match each Papaya outlet and floor section to its EatOS layout and confirm the mapping. Tables, party sizes and time slots line up — review once, then let it run.

Bookings sync in real time

Reservations, waitlist entries and cancellations flow into Papaya the moment they happen, seat to the right table, and push status back to EatOS as the night moves.

What you get

One source of truth for every channel.

Update a table or a time slot once in Papaya and it lands everywhere EatOS reaches. Close a section and it stops taking covers across every channel in seconds — so the host never seats a table that isn't ready.

Reservation sync — bookings, waitlist and party sizes stay matched across both platforms.
Table & floor management — map every section once; covers route to the right room automatically.
Guest profiles — allergies, tags, spend and visit history travel with every EatOS booking.
Fewer no-shows — automated reminders, deposits and an accurate cover count for the kitchen.

360°

guest profile on every booking — notes, tags and history

<5s

from booking made to seated on your floor plan

double entry between the book and the floor

2-way

sync — bookings push and pull, not a one-off import

Live booking

A EatOS booking, on your floor in seconds.

It arrives tagged by channel, matched to a table, and carrying the guest’s history — exactly like a reservation your own host took.

The Corner Table

Tonight2 new

19:30 · Party of 4EatOS

Khun Mali · Table 12 · just now

20:00 · Party of 2Walk-in

Waitlist · Bar · 1m ago

20:30 · Party of 6EatOS

Birthday · Garden · 3m ago

19:30 · EatOSConfirmed

GuestKhun Mali

Party4 · Table 12

Notes nut allergy

Last visit$71

MessageSeat party

Status pushed back to EatOS on every change.

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EatOS questions

Good to know.

Everything teams ask before they wire up EatOS with Papaya.

EatOS is a reservations and guest-management platform restaurants use to take bookings, run a waitlist and keep guest profiles. Papaya plugs into it so every cover EatOS books lands in one place — your Papaya floor plan — alongside walk-ins and dine-in, instead of in a separate book.

Most teams are live in under an hour. Authorizing the connection takes a couple of minutes; the rest is mapping your tables and sections once. After that it runs on its own with no manual re-entry.

The EatOS connection is available on Papaya's Growth and Scale plans. See pricing for the full breakdown, or talk to sales about multi-outlet rollouts.

Yes. You can manage tables and availability in Papaya and push them out through EatOS, or pull existing EatOS bookings in. Covers, party sizes and guest notes stay matched on both sides.

Updates and cancellations made in EatOS reflect on your Papaya floor plan within seconds, freeing the table for the next party — and any change you make in Papaya pushes back to EatOS the same way.

Get every cover on one floor plan.

Wire Papaya to EatOS and stop running the night off a paper book. Start free, then connect your booking channels in minutes.

Start free →

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