# Restaurant POS System in Thailand

> Papaya is a restaurant POS system built for Thailand — take dine-in, takeaway and delivery orders on the devices you already own, with a live floor plan, offline mode, multi-outlet and a free EDC terminal.

The point of sale that handles dine-in, takeaway and delivery from one screen — with a live floor plan, coursing for the kitchen, and printing that recovers itself. Runs on the phones and tablets you already own.

`No new hardware` · `Works offline` · `2–3 day setup`

## At Glance

- **Floor plan** — Drag-and-drop, by section
- **Coursing** — Hold & fire to the kitchen
- **Resilient printing** — Recovers after dropouts
- **Multi-outlet** — One account, many venues

## A live map of your room.

Design your floor once — indoor, terrace, bar — then watch every table fill, fire and pay in real time. Move a party, merge tables, and see who's waiting on what without leaving the pass.

- Drag-and-drop designer with dining sections
- Colour-coded status: open, seated, firing, paid
- Guest counts, reservations and order takeover

## Send each course at exactly the right moment.

Hold the starters, fire the mains when the table's ready, and pace the kitchen so nothing lands early or late. The pass sees one clean queue, and service finds its rhythm even on a full Friday.

- **Coursing & pacing** — group items into courses, control the flow.
- **Tickets routed to your printers** — hot line, cold, bar, per item.

## Every ticket prints your way.

Route each item to the station that makes it — cold kitchen, bar, hot line, dessert pass. Group tickets however your kitchen works, and fire them by course or in the order they hit the basket. No two setups print the same, so yours doesn't have to.

- **Route to any station** — Cold kitchen, bar, hot line — each item where it's made.
- **Group tickets your way** — One item per ticket, one category per ticket, or all together.
- **Fire in any order** — By course, or the order items hit the basket.
- **Works with your printers** — Star Micronics, Epson, CloudPRNT — plus a cash drawer.

## One screen, every job behind the counter.

- **Orders & service**
  - Dine-in, takeaway & delivery
  - Item modifiers & notes
  - Coursing, hold & fire, pacing
  - Guest & customer profiles
- **Menu & catalog**
  - Categories, groups & options
  - Photos, tags & bulk upload
  - Base menu + per-outlet overrides
  - Best-seller tracking
- **Control & scale**
  - Multi-outlet & sales channels
  - Discounts, item & order level
  - Roles & permissions
  - Action log & changelog

## Love a particular product in your stack? Keep it.

Papaya can be your entire stack, or can run as any part of it — Papaya integrates to hundreds of systems in real time.

## Good to know.

**What hardware do I need?**

Whatever you already own. Papaya runs on phones, tablets and computers — no proprietary terminal required. In Thailand, plans include a free EDC terminal and printer.

**Does it work if the internet drops?**

Yes. Orders and tickets queue locally and sync the moment you reconnect, so service never stops mid-shift.

**Can I run more than one location?**

Yes — manage multiple outlets from one account, with a shared base menu and per-outlet pricing, availability and reporting.

**Can guests order themselves?**

Absolutely. Pair POS with Papaya Order so guests scan, order and pay from their phone, straight onto the same floor.

## Put POS at the centre of your restaurant.

Start free, then add ordering, payments, inventory and Copilot as you grow.

- **Papaya Order** — QR & online ordering
- **Papaya Pay** — Every payment method
- **Papaya Stock** — Food-cost control
- **Papaya Copilot** — Your data, decided

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Source: https://www.papaya.co.th/pos